Summary:
Sleep HealthCenters takes pride in providing excellent customer service along with the highest quality of care to all patients. The Patient Care Coordinator position is the first contact that most patients have with our company. We are looking for detail-oriented and organized candidates who can juggle a busy environment while providing friendly and helpful care to our patients.
Essential Responsibilities:
- Greet patients and visitors.
- Check-in and Check-out patients following established procedures.
- Record patient vital signs at the time of clinical visits.
- Schedule and reschedule patient appointments (sleep studies, consultations, follow-up visits and the CPAP clinic).
- Gather all necessary demographic and insurance information for new patients and verify information on patients returning for services.
- Answer all incoming calls.
- Work closely and establish good relationships with patients, referring providers and SHC providers and staff.
- Secure appropriate insurance referral authorization for patients when required by the insurance carrier.
- Ensure that all SHC referrals are entered into order entry system the same day as they are received by fax, email, or phone.
- Prepare and submit billing information daily for the clinic.
- Complete sleep study reports and maintain sleep study activity databases (if applicable to position).
- Complete chart preparation for both clinical and laboratory services appointments.
- Attend monthly trainings as necessary and mandatory PCC meetings throughout the year.
- Perform additional duties or projects identified by PCC Supervisor or Manager.
Qualifications:
- Excellent organizational and interpersonal skills
- Flexible work schedule depending on clinic needs
- Conflict resolution skills
- Ability to multi-task and adapt to change
- Consummate team player
- Ability to work in high pressured situation
Current openings available:
- Beverly, MA - Full time
- Medford, MA - Full time
Sleep HealthCenters offers a competitive compensation and benefits package in the fast growing field of sleep medicine.